SSC TEAM Leader with English | 65.000 CZK
Kontaktní osoba:
Kateřina Vybíhalová
420722940503
vybihalova@syn.cz
Mzda
65.000 CZK
Druh pracovního poměru
Plný úvazek
Místo práce
Brno - město
Popis pozice
Do you speak fluent Czech / Slovak and English?
Do you have experience working as a TEAM Leader in a Shared Services Center (SSC) or Customer Support?
In our SSC, we aim to enhance operational efficiency by providing support to multiple departments.
We are looking for a new colleague to lead a smaller team of SSC Specialists.
- Managing a team of 10 specialists supporting various foreign countries
- Placing and maintaining orders in an internal system
- Communicating with our clients daily
- Regular communication and cooperation with teams within the SSC
- Taking part in improving existing processes
Benefity
- Monthly bonuses 10% and a fair salary up to 65.000 CZK
- 2 Sick days and 5 weeks of vacation
- Possibility of 50 % home office after trial period
- Language education - a wide range of supported languages
- Multisport card
- Contribution to life/pension insurance/DIP, leisure activities (Flexi Pass)
- Preferred mobile tariff
- Meal voucher/meal option
Požadavky
Osobnostní předpoklady a dovednosti
- English and the Czech or Slovak language at a very good communication level
- Any of the other languages is a great advantage
- Experience of leading a smaller team is a MUST HAVE
- Knowledge of the customer service environment and SSC
Mám zájem o pozici
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