SSC TEAM Leader with English | 65.000 CZK

Popis pozice

Do you speak fluent Czech / Slovak and English?
Do you have experience working as a TEAM Leader in a Shared Services Center (SSC) or Customer Support?

In our SSC, we aim to enhance operational efficiency by providing support to multiple departments.
We are looking for a new colleague to lead a smaller team of SSC Specialists. 

• Managing a team of 10 specialists supporting various foreign countries
• Placing and maintaining orders in an internal system
• Communicating with our clients daily
• Regular communication and cooperation with teams within the SSC 
• Taking part in improving existing processes 

Benefity

• Monthly bonuses 10% and a fair salary up to 65.000 CZK
• 2 Sick days and 5 weeks of vacation
• Possibility of 50 % home office after trial period
• Language education - a wide range of supported languages
• Multisport card
• Contribution to life/pension insurance/DIP, leisure activities (Flexi Pass)
• Preferred mobile tariff
• Meal voucher/meal option

Požadavky

Osobnostní předpoklady a dovednosti

• English and the Czech or Slovak language at a very good communication level
• Any of the other languages is a great advantage
• Experience of leading a smaller team is a MUST HAVE
• Knowledge of the customer service environment and SSC